About Our Guarantees

We Because we are the leading weighted blanket company, we also offer the leading guarantee program.

1. Price Guarantee- If we lower our retail prices within two weeks of your purchase, email us for the lower price. This only applies to the base retail price. Discount codes are not part of this program. Discount codes are offered when we have free time to produce more blankets than we are currently selling. The discount code coupons are only valid during the times they are offered based on our current supply and demand.

2. Quality Guarantee- All of our weighted blankets include a one year warranty to protect against manufacturer defect. Excludes select product when noted on product listing. We find that the only potential problem is a thread breaking. If this is going to happen, it happens quickly, usually in the first wash cycle. If a warranty issue arises in the first month, we will replace it. Original must be returned. We find that any issues after a month or so are generally damage and not defect, but we will still take care of it. From month 2-12 we will repair any damages.

3. Size Guarantee- If your weighted blanket is not the right size, or just not for you, send back for an exchange or refund. Just let us know within 14 days of delivery. Due to extremely high original shipping costs there is a 10% disposal fee on return / exchange orders from HI, AK & Canada. If you live in an area where there was a shipping fee associated with the order, this fee is non-refundable once the order ships.
4. Delivery Guarantee- Many orders arrive in 3-4 days. If your weighted blanket does not arrive in one week, email for late delivery discount. All shipping guarantees are for the continental U.S. only. Excludes certain holidays and sale events. If we are having a high volume discount or there is a major holiday this may not be valid. Not valid for shipments to Canada, HI or AK, or anywhere that standard UPS transit time is more than 4 business days due to increased transit time.